Law firms embrace AI for efficiency, yet training and security concerns persist
updated on 16 September 2024
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Legal technology company Litera’s new research report has found that both law firms and departments are embracing new technology, with those that “strategically leverage generative AI’ predicted to “gain a competitive edge in today’s volatile economy”.
The survey, which included responses from more than 160 law firm leaders globally, provides insights into the current state of emerging technology adoption in the legal industry. The data shows that almost half of those surveyed are embracing Microsoft Outlook (48%) and some form of generative AI (41%). Respondents reported using AI for a range of different purposes, such as document creation (69%), proofreading (68%), due diligence (53%), and content surfacing and suggestions (44%).
However, law firms are offering varying levels of training for using these tools. The survey indicates that 57% of law firms provide “sufficient training” but 22% of respondents feel inadequately supported and trained, with 20% stating they’ve not received any training on new technologies. In addition, the report showed that law firms are still wary of AI, with 35% concerned about accuracy and 24% worried about the security of the technology.
Matt Miller, vice president of strategic solutions at Litera, said: “The digital revolution in the legal sector is accelerating the adoption of cutting-edge technologies like generative AI, delivering remarkable results. Yet, the industry's conservative approach leaves much potential untapped.”
He added: “The firms that strategically leverage generative AI to uncover optimal metrics and approaches will gain a competitive edge in today's volatile economy, enhancing both employee satisfaction and financial performance. The future of law is not just about adopting technology; it's about evolving with it to redefine excellence in legal services."
Discover more about Litera’s work, from head of product Adam Ryan, in this LCN Says: ‘The present and future of legal tech’. 
